CBSE Class 12 Consumer Protection Multiple Choice Questions with Answers. MCQ Questions Class 12 Consumer Protection with Answers Is Prepared Based on Latest Exam Pattern. Students can solve NCERT MCQ questions Class 12 Consumer Protection with Answers to know their preparation level.
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MCQ Questions Class 12 Consumer Protection with Answers - Set - 4
Question 1:Â
Assertion (A) Competition Act, 2002 provides protection to consumers in case of practices adopted by business firms that hamper competition in the market.
Reason (R) Competition Act aims to check adulteration of food articles and ensure their purity.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true
Correct Answer – (C)
Question 2:Â
Assertion (A) A complaint can be filed against seller, manufacturer or dealer of goods, whose goods are defective.
Reason (R) All complaints pertaining to those goods or services whose value is more than ₹ 10 crore can be filed before State Commission.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true
Correct Answer – (C)
Question 3:Â
Sumit filed a case against Domestic Cooling Ltd. in the District Commission but he was not satisfied with the order of the ‘District Commission’. Where he can appeal further against the decision of ‘District Commission’?
(a) State Commission
(b) National Commission
(c) Consumer Committee
(d) None of these
Correct Answer – (A)
Question 4:Â
Raghu purchased a truck worth ₹ 35 lakhs. The truck had some inbuilt problems and after some days stopped starting. Since it was in the guarantee period, it was shown to the company. The people in the company refused to attend his complaints. It was heart breaking for him so he decided to file a complaint in the State Commission. The State Commission on hearing the pleas from both the parties gave decision in favour of the truck company. It was shockingly bad news for Raghu. At what level of authority, should Raghu file a complaint now?
(a) Supreme Court
(b) State Commission
(c) District Commission
(d) National Commission
Correct Answer – (D)
Question 5:Â
Which of the following major activities is/are performed by the Bureau of Indian Standards?
(a) Formulation of quality standards for goods
(b) Certification of goods through the BIS certification scheme
(c) Handling complaints about quality of goods carrying ISI mark
(d) All of the above
Correct Answer – (D)
MCQ Questions Class 12 Consumer Protection With Answers
Question 6:Â
Assertion (A) State Commission can service consumer complaints where claim is not more than ₹ 1 crore.
Reason (R) State Commission is set up by state government.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true
Correct Answer – (D)
Question 7:Â
Assertion (A) Consumers have the freedom to choose products of their choice.
Reason (R) Consumer make a choice by comparing different products available at competitive prices.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true
Correct Answer – (A)
Question 8:Â
Raman bought a room heater of a reputed brand of ₹ 1,500, but it caused an electric shock while it was being used. Raman wants to exercise his ‘right’. Identify the ‘right’ under which he can be protected?
(a) Right to seek redressal
(b) Right to be assured
(c) Right to be informed
(d) Right to consumer education
Correct Answer – (A)
Question 9:Â
As per …………., the consumer should have the right to make wise choice by comparing different products available at competitive prices.
(a) Right to safety
(b) Right to be assured
(c) Right to be informed
(d) Right to be heard
Correct Answer – (B)
Question 10:Â
Which one of the following cannot file a complaint under Consumer Protection Act, 2019?
(a) Any consumer under the definition of Consumer Protection Act.
(b) Central or State Government
(c) Legal heir of a deceased consumer
(d) A person who obtains the goods with no consideration
