CBSE Class 12 Consumer Protection Multiple Choice Questions with Answers. MCQ Questions Class 12 Consumer Protection with Answers Is Prepared Based on Latest Exam Pattern. Students can solve NCERT MCQ questions Class 12 Consumer Protection with Answers to know their preparation level.
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MCQ Questions Class 12 Consumer Protection with Answers - Set - 2
Question 1:Â
Naina, her husband and her two minor daughters were travelling from Mumbai to Delhi, availing a company’s flight services in 2018. The airlines had issued boarding passes to all of them. Naina claimed in her plea that the airlines left all her family at the Mumbai Airport without informing them, despite their being in the airport premises. The family had to stay in a hotel and purchase new tickets the next day. The State Consumer Disputes Redressal Commission (SCDRC). on hearing the plea, asked an airline company to pay ₹50,000 to Naina and her family. Identify the right of consumers being exercised in the given case.
(a) Right to safety
(b) Right to be heard
(c) Right to seek redressal
(d) Right to consumer education
Correct Answer – (C)
Question 2:Â
Identify the right of consumers being promoted in the given picture.
(a) Right to seek redressal
(b) Right to consumer education
(c) Right to information
(d) Right to be heard
Correct Answer – (C)
Question 3:Â
Which of the following types of cases are filed in the State Commission?
(a) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹1 crore.
(b) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹2 crore.
(c) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹40 lakhs but does not exceed ₹1 crore.
(d) None of the above
Correct Answer – (A)
Question 4:Â
Which of the following statements is not true with regard to the District Forum?
(a) It consists of a President and three other members, one of whom should be a woman.
(b) The members are appointed by the District Government.
(c) A complaint can be made to the appropriate District Forum when the value of the goods or services in question, along with the compensation claimed, does not exceed ?10 lakhs.
(d) All of the above
Correct Answer – (D)
Question 5:Â
In case a consumer is not satisfied with the order passed in the State Commission, he can further make an appeal in the National Commission within a time period of
(a) 10 days
(b) 20 days
(c) 30 days
(d) 45 days
Correct Answer – (C)
MCQ Questions Class 12 Consumer Protection With Answers
Question 6:Â
Identify the right of consumers being exhibited in the picture on your right.
(a) Right to choose
(b) Right to be heard
(c) Right to seek redressal
(d) Right to consumer education
Correct Answer – (A)
Question 7:Â
Identify the responsibility of consumers being highlighted in the picture given below.
(a) Be honest in your dealings
(b) Learn about the risks associated with products and services
(c) Assert yourself to ensure that you get a fair deal
(d) Respect the environment.
Correct Answer – (B)
Question 8:Â
In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in
(a) National Commission
(b) District Forum
(c) Supreme Court of India
(d) All of the above
Correct Answer – (A)
Question 9:Â
Which of the following statements is not true with regard to the National Commission?
(a) It consists of a President and at least five other members, one of whom should be a woman.
(b) The members are appointed by the Central Government.
(c) A complaint can be made to the National Commission when the value of the goods or services in question, along with the compensation claimed, exceeds ₹1 crore.
(d) Where the aggrieved party was not satisfied with the order of the National Commission, the case can be taken to the Supreme Court of India.
Correct Answer – (A)
Question 10:Â
_______________ implies safeguard against anti-consumer trade practices of producers and traders.
(a) Consumer Protection
(b) Redressal Forum
(c) National Commission
(d) None of these
